Protect your Hotel guest and yet, maintain your hospitality standards
October 13, 2014
Whether you are a 2star or a 5star hotel, security should factor into your concerns. Because you are in the hospitality sector, your security requirements are different from the rest of the ordinary world.The big question is, how do you provide a safe environment for your guests without compromising on a friendly customer service?What you need is a security service that is able to provide a solution that fits your needs.This is exactly what GPS Security does. You need a robust security service that fits your needs. One single act of a guard ill-treating a guest or theft occurring at the hotel is more than enough to tarnish your image.Trained Guards who Treat your Guests wellWhat does it take to treat another human being well? Just a little bit of kindness and that is what our security guards have. At the same time, they are trained to look out for individuals who are looking for trouble and deal with them in a decisive manner so it won’t cause a scene in front of the hotel.Video MonitoringWe have the experience and knowledge on setting up avideo security system for your hotel. Depending on the size of your hotel, your needs will vary and we will see to it that the right cameras are installed. Video monitoring is important for every hotel. You can’t have eyes everywhere so; it helps to stay informed on what’s happening around and keep any eye out for burglars.Plus, you can always go through a previous video recording if ever the need arises.Deal with Problematic GuestsSome guests can be tough to handle, they blast music in their room, fight with other guests and indulge in banned activities like drugs. Removing them from the hotel premises without alerting the other guests can be challenging. It requires the correct training and skill. A guard can’t be gentle, but neither manhandling nor throwing the guest out will go down will with your reputation.Our guards are trained to show the right level of assertiveness, maintain a cool head and communicate well with the problematic guest.Trained for EmergenciesYou never know when a fire or medical emergency will strike your hotel. We ensure your emergency response plans are up-to-date and workable in all kinds of scenarios.The security guards keep an eye out for weak points that could cause fires, like open circuit boards. They are trained in fire watch so they can instantly recognize any signs of a fire. They are also trained in CPR and Standard First Aid if the need ever arises.Invest in good security guards and you will be able to maintain your standard of hospitality. This is vital if you want your guests treated well when they enter the hotel or deal with problematic guests.