For many organizers, hiring event security guards is not something they do very often.
Whether it’s your first time arranging security or you’re comparing providers for an upcoming event, it can be difficult to know what questions actually matter. We’ve found that the right questions often tell you far more than a quote ever will. For those evaluating different event security services, here are six questions worth asking before making a decision.
#1 Do They Have Experience With Your Type of Event?
Experience with similar events can be valuable.
That matters because different events often have different expectations, guest experiences, and operational considerations.
A company that regularly supports corporate functions may have a different perspective than one that primarily works festivals, community events, or private gatherings.
Ask what types of events they commonly support, such as:
- Corporate functions
- Private celebrations
- Community events
- Fundraisers
- Festivals
- Public events
A provider that understands the environment is often better positioned to recommend appropriate coverage and support for the day.
The goal isn’t necessarily to find a company that has worked an event identical to yours. It’s to understand whether they have experience in an environment that feels familiar to what you’re planning.
#2 What Level of Coverage Do They Recommend?
A good security provider should be able to explain what level of coverage they recommend and why.
That matters because the right level of coverage can affect everything from guest experience and event operations to how effectively issues are addressed if they arise. A recommendation should reflect the needs of the event, not simply provide a staffing number.
We’ve found that many organizers initially focus on how many guards may be required. While staffing is important, the reasoning behind those recommendations is often even more valuable.
Questions worth asking include:
- Why is this level of coverage being recommended?
- What factors influenced the recommendation?
- Are there venue or operational considerations to be aware of?
- How does attendance affect the suggested coverage?
The goal is not simply to receive a number. It’s to understand how the recommendation supports the event itself.
#3 What Will Their Security Plan Look Like?
A good security provider should be able to explain how they plan to support the event.
Topics that may be discussed include:
- Entrances and exits
- Guest movement throughout the venue
- Vendor access points
- Restricted-access areas
- Parking and arrival considerations
- Event schedules and activities
Event planning resources from the Canadian Centre for Occupational Health and Safety provide additional guidance on crowd management and event organization.
We’ve found that organizers often feel more confident when security planning feels tailored to the event rather than based on a standard template.
#4 What Responsibilities Will Security Personnel Handle?
A good security provider should be able to clearly explain what security personnel will be responsible for during the event.
Responsibilities can vary significantly from one event to another. Some events may only require a visible security presence, while others may involve more active support throughout the day.
Responsibilities may include:
- Access control
- Guest assistance
- Crowd management
- Vendor access monitoring
- Asset protection
- Monitoring restricted areas
Clarifying responsibilities early helps ensure everyone has the same expectations before the event begins.
#5 How Will Communication Be Handled During the Event?
Communication can play a major role in how smoothly an event operates.
Organizers often have questions throughout the day, and situations occasionally arise that require attention. Knowing who to contact and how information will be communicated can help prevent confusion when the event is underway.
Questions worth asking include:
- Who will be the primary point of contact?
- How will important updates be communicated?
- How will concerns be escalated if needed?
- How will security coordinate with event staff?
Clear communication helps create a more organized experience for both organizers and guests.
#6 Do You Feel Confident In Their Recommendations?
By the end of the conversation, you should have a clear understanding of the recommendations being made and the reasoning behind them.
A good security provider should be able to answer questions clearly, explain their recommendations, and take the time to understand the event they’re being asked to support.
We’ve found that organizers can usually tell when a conversation feels thoughtful and tailored to their event versus when they’re simply receiving a standard quote.
The right security provider should leave you feeling informed, supported, and confident about the plan moving forward.
Key Takeaway
When hiring event security guards, the right questions often reveal more than a quote alone. Understanding a company’s experience, recommendations, planning process, and communication approach can help you make a more informed decision.
About GPS Security
GPS Security provides professional event security services for corporate functions, private events, community gatherings, festivals, and public events. Through careful planning and professional on-site support, we help organizers create safe, organized, and welcoming event environments.
Planning an Upcoming Event?
Whether you’re organizing a private gathering, corporate function, or public event, GPS Security can help you determine the right level of coverage for your event. Contact us today to discuss your security requirements and event goals.
